How do I return an item?

How do I return an item?

Please contact customer service for more information on returning an item. Thank you.


Any returns must be returned with an authorized RMA # within 30 days of purchase. We must have an email or fax request for returned or cancelled orders. All Returned products or cancelled orders are subject to a 20% restocking fee once order is shipped from the factory or our warehouse. No returns or Exchanges on Special Order Items. No Refunds or Exchanges on Used/Refurbished Controllers or Parts only Even Exchange or Store Credit for Defective used Parts. Items that are assembled by the manufacturer based on an ordering grid are non returnable. Prices subject to change without notice. We reserve the right to reject orders based on incorrect advertised or listed prices. For question about returns, call (954) 739-8400.

EnergyControl.com does not allow the return of Belimo Pipe Packages as they are custom parts. 


Please contact customer service for more information on returning an item. Thank you.