June 30, 2020 O PERATOR ’ S G UIDE PowerScout ™ HD Networked Power Meters PowerScout™ 3 HD ▪ PowerScout™ 12 HD ▪ PowerScout™ 24 HD ▪ PowerScout™ 48 HD and ViewPoint ™ HD Software ii DENT Instruments PowerScout HD Operator’s Guide: PowerScout™ HD Power Meters ©2020 DENT Instruments, Inc. All rights reserved. This manual may not be reproduced or distributed without written permission from DENT Instruments. PowerScout™, ViewPoint™, TouchSāf™, and PhaseChek™ are trademarks of DENT Instruments, Inc. Windows®, Windows® 7, Windows® 8, and Windows® 10 are registered trademarks of Microsoft Corporation. Mac ® and macOS ® are registered trademarks of Apple Inc. DENT Instruments | 925 SW Emkay Drive | Bend, Oregon 97702 USA Phone 541.388.4774 | Fax 541.385.9333 | www.DENTinstruments.com iii Table of Contents DENT Instruments PowerScout HD TABLE OF CONTENTS Table of Contents ........................................................................................................................................... iii Introduction ................................................................................................................................................... 7 Unpacking the Unit .......................................................................................................................... 7 PowerScout HD Anatomy ................................................................................................................ 8 PowerScout 12 HD ..................................................................................................................... 9 PowerScout 3HD Available Configurations ............................................................................. 10 PowerScout HD Meter Safety Summary and Specifications .......................................................... 11 Symbols on Equipment .................................................................................................................. 11 Symbols in Documentation ............................................................................................................ 11 Meter SAFETY ............................................................................................................................................... 13 Planning For Field Installation ....................................................................................................................... 14 Project Manager Aspects ............................................................................................................... 14 Configuration & Data Viewing Options ................................................................................... 14 Information Access by Interface Type ..................................................................................... 15 Meter Configuration Overview ...................................................................................................... 16 Meter Installation Overview .......................................................................................................... 16 Verification & Communication Overview ...................................................................................... 17 RTU Programming and Scripting Overview .................................................................................... 17 Meter Configuration - Details ........................................................................................................................ 18 Install the ViewPoint HD Software ................................................................................................. 18 TYPICAL INSTALLATION ..................................................................................................... 18 CUSTOM INSTALLATION ................................................................................................... 19 INSTALLATION TROUBLESHOOTING ................................................................................. 19 UNINSTALLATION PROCEDURE ......................................................................................... 20 Connection & Configuration Options Using ViewPoint HD ..................................................... 20 USB Connection (Power & Communications) ......................................................................... 21 Ethernet Network Connections ............................................................................................... 22 DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP): .................................................... 22 DIRECT: .............................................................................................................................. 22 LCD User Interface ............................................................................................................ 22 Meters without an LCD User Interface ............................................................................. 23 Network Scan .......................................................................................................................... 24 Launch Configurator ................................................................................................................ 24 ViewPoint HD Software Overview ................................................................................................. 25 ViewPoint HD Documentation ................................................................................................ 26 ViewPoint HD Documentation—Instructional Videos ............................................................ 27 Configuring Electrical Components Using ViewPoint HD ........................................................ 28 Configuring Communications Using ViewPoint HD ................................................................. 29 Configuring Alarms in ViewPoint HD ....................................................................................... 30 iv Table of Contents DENT Instruments PowerScout HD Setting the Real Time Clock ..................................................................................................... 32 Real Time Clock Power Source .......................................................................................... 32 Retrieving Interval Data ........................................................................................................... 33 Updating Firmware .................................................................................................................. 34 PSHD Web App Overview .............................................................................................................. 36 Connect to Web App using Ethernet ....................................................................................... 36 Connect to Web App using USB .............................................................................................. 36 Authentication ......................................................................................................................... 36 macOS Users .................................................................................................................................. 37 Meter Installation - Details ............................................................................................................................ 38 Meter Mounting Configurations .................................................................................................... 38 Installation Sequence for Wall Mount Enclosure Models ....................................................... 39 Connecting Voltage ................................................................................................................. 41 Installation Sequence for PS3HD-R-D-N .................................................................................. 42 Connecting Voltage ................................................................................................................. 43 Wiring the PSHD Meter in a 3-wire, Split ɸ Service Panel ............................................................. 44 Wiring the PSHD Meter in a 4-wire, 3 ɸ Service Panel .................................................................. 45 Wiring the PSHD Meter in a Single-Phase Application .................................................................. 46 Current Transformer Basics ........................................................................................................... 47 Wiring the CTs to Multi Circuit PSHD Meters ................................................................................ 48 Wiring CTs to PS3HD Meters ......................................................................................................... 49 Communication & Verification - Details ......................................................................................................... 51 Physical Connections on an RS-485 Multidrop Network ............................................................... 51 Communication Verification .......................................................................................................... 52 ViewPoint HD / PSHD Web App .............................................................................................. 53 Physical Interface Verification ....................................................................................................... 53 Serial Setup Verification .......................................................................................................... 53 LAN Ethernet Network Verification ......................................................................................... 53 DHCP ........................................................................................................................................ 54 STATIC IP .................................................................................................................................. 54 Protocol Verification ...................................................................................................................... 54 Modbus Settings ............................................................................................................................ 54 Modbus RTU Settings .............................................................................................................. 54 Modbus TCP Settings ............................................................................................................... 55 BACnet Settings .............................................................................................................................. 55 BACnet MSTP ........................................................................................................................... 55 BACnet IP ................................................................................................................................. 55 Pulse Outputs (Discontinued) ........................................................................................................ 55 Pulse Inputs – PS12HD/PS24HD/PS48HD Only .............................................................................. 55 Alarm Output ................................................................................................................................. 56 12 Volt Auxiliary Power .................................................................................................................. 56 v Table of Contents DENT Instruments PowerScout HD Access Restriction Limitations ....................................................................................................... 58 Security PIN Protection .................................................................................................................. 58 Using the Permission Registers ............................................................................................... 58 Read Only Permission Register ................................................................................................ 59 Read/Write Permission Register ............................................................................................. 59 Reading PINs Over Modbus ..................................................................................................... 59 ViewPoint HD – Unrestricted Access ....................................................................................... 59 Verification of Installation ............................................................................................................. 60 Installation Phase Verification ................................................................................................. 60 Phase Checking By Phasor Plot ................................................................................................ 61 CT Orientation Check ..................................................................................................................... 62 Power Factor Convention .............................................................................................................. 63 Total Harmonic Distortion ............................................................................................................. 63 Pre-Processing Aids ........................................................................................................................ 64 Snap Thresholds ...................................................................................................................... 64 Multipliers ............................................................................................................................... 64 CT Phase Shifts ........................................................................................................................ 64 Demand ................................................................................................................................... 64 RTU Programming and Scripting - Details ...................................................................................................... 65 Register Organization ..................................................................................................................... 65 Element vs System Scope ........................................................................................................ 65 Physical Implementation on PS48HD Meters ......................................................................... 66 Configuring Element and Channel Register for Service Types ................................................ 67 Configuring System Registers .................................................................................................. 69 Modbus Protocol Commands ........................................................................................................ 69 Floating Point Registry Entry .......................................................................................................... 73 BACnet ........................................................................................................................................... 77 BACnet Segmentation ............................................................................................................. 77 BACnet Structured View .......................................................................................................... 77 Appendix A—PSHD LCD USER INTERFACE Menu Navigation ........................................................................... 79 About Meter (Multi Circuit PSHD Meters) .............................................................................. 79 Menu Navigation (Multi Circuit PSHD Meters) ....................................................................... 80 Communication Navigation (Multi Circuit PSHD Meters) ....................................................... 81 Navigation (PS3HD Meters) ..................................................................................................... 82 Appendix B—Enclosure Dimensions .............................................................................................................. 83 Appendix C—Mounting Templates ................................................................................................................ 85 Enclosure Internal Mounting Hole Locations (Not to Scale) .......................................................... 85 Sheet Metal Plate Mounting Hole Locations (PS12HD/PS24HD/PS48HD only) ............................ 86 Appendix D: CT Phase Shifts .......................................................................................................................... 87 Appendix E: READ ME: ViewPoint HD Installation .......................................................................................... 88 vi Table of Contents DENT Instruments PowerScout HD NEW INSTALLATIONS: For Users Where No Prior Version of ViewPoint HD Has Been Installed ............................................................................................................................. 88 SOFTWARE UPDATE: For Users with ViewPoint HD Software Already Installed .............. 89 CUSTOM INSTALLATION: For Users Who Cannot Use the BATCH File ............................. 90 TROUBLESHOOTING .......................................................................................................... 92 Appendix F—PSHD Technical Specifications ................................................................................................... 93 7 DENT Instruments PowerScout HD INTRODUCTION There are four meters in the PowerScout HD Series: the PowerScout 3 HD (PS3HD), the PowerScout 12 HD (PS12HD), the PowerScout 24 HD (PS24HD), and the PowerScout 48 HD (PS48HD). These meters monitor the voltage, current, power, energy, and many other electrical parameters on single and three- phase electrical systems. A PSHD meter uses direct connections to each phase of the voltage and current transformers to monitor each phase of the current. Information on energy use, demand, power factor, line frequency, and more are derived from these voltage and current inputs. The PSHD meter is not meant to be a standalone energy recorder; rather, it is connected as a slave device to a data logger, Remote Terminal Unit (RTU), or Building Management host network. The PSHD meter communication interfaces include Ethernet (LAN) or RS-485 serial. BACnet MS/TP and Modbus RTU are the two communication protocols that operate over an RS-485 serial network and BACnet IP and Modbus TCP are supported over Ethernet. A USB port is also provided as the preferred connection for on-site configuration and can be run concurrently with an RTU. Unpacking the Unit The PSHD can be ordered with optional product features which are identifiable on the part number label. PowerScout HD Part Numbering Scheme Each PSHD meter shipment also includes the following items: Meter with Options Installed – Serial Number, MAC ID, and FCC ID indicated on side label. Pluggable Connectors o PS48HD (2 voltage, 50 three-position terminals, 3 two-position terminals) o PS24HD (2 voltage, 26 three-position terminals, 2 two-position terminals) o PS12HD (1 voltage, 14 three-position terminals, 5 two-position terminals) o PS3HD (1 voltage, 4 three-position, 1 two-position terminals) 8 DENT Instruments PowerScout HD Introduction USB thumb drive containing ViewPoint HD Software, Register List, Manual, Tutorial Videos Certificate of Calibration (COC) USB Cable (cable type dependent on meter choice) o USB A to B Cable (PS12/PS24/PS48; one per order) o USB A to C Cable (PS3HD; one per order) PowerScout HD Anatomy All user connections are made on the circuit board. Connectors are identified by function and include polarity markers. 9 DENT Instruments PowerScout HD Introduction PS24HD/PS48HD (mounting plate version shown) P OWER S COUT 12 HD PS12HD (Enclosure with cover removed) Next >